SHIPPING & TRACKING
WHY DO I RECEIVE SEPARATE SHIPMENTS FROM ONE ORDER?
For your convenience, MYNT ships items as they become available. You may receive separate shipments from one order. You will only be charged shipping once.
WHEN CAN I EXPECT TO RECEIVE MY ORDER?
The expected delivery time frames for in-stock items are as follows:
Standard Ground Shipping- up to 10 business days to arrive
Premium Ground Shipping-4-6 business days for all states excluding Hawaii, Alaska, and Puerto Rico
2nd Day Shipping- 2-3 business days for orders placed before 11:00 am Eastern Time Monday- Friday. All states excluding Hawaii, Alaska, and Puerto Rico.
*For your convenience, MYNT ships items as they become available. You may receive separate shipments from one order. You will only be charged shipping once.
*Backordered items will ship as they become available.
HOW DO I TRACK MY ORDER?
Please sign into your account, and click on the “TRACK ORDER” link, where you will find information about your order.
WHAT IF SOME OF THE ITEMS I PURCHASED APPEAR AS “BACKORDERED”?
Out of Stock items are called Backorders. These items are temporarily out of stock. Most backordered items are expected to ship within 30 days. If you wish to cancel the backordered item, please contact us at firstname.lastname@example.org. Please include your name, order number, and item you would like to cancel. We will cancel item promptly, if it hasn’t shipped.
DO YOU SHIP INTERNATIONALLY?
We currently ship to US addresses only. However, we plan on shipping internationally soon. Please check back with us soon!